The Elo Cloud family
Front Office & Patient Access

Patient 360° Medical Record

Clinicians make worse decisions when history is scattered across paper files and disconnected registers. EloHIMS gives every patient one lifetime record that never fragments — every visit, admission, procedure, prescription and bill stitched into a single chronological view, keyed to the MRN captured at registration.

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Patient 360°
MRN-2026-04817
Allergy: Penicillin · Sulfa drugs
12 Jun 26
OPD · Cardiology — Follow-up, ECG reviewed
04 Mar 26
IPD · Admission — 3-day stay, discharged stable
18 Jan 26
Laboratory — LFTs, lipid profile filed
One timeline · every department · print-ready

One lifetime chart that never fragments.

A patient who was admitted last year, prescribed a drug they reacted to, and investigated in a different unit deserves a doctor who can see all of it in seconds. The Patient 360° Medical Record consolidates every OPD visit, admission, procedure, prescription, investigation and bill across all departments into one chronological view — so from any consultation a clinician recalls the full journey, surfaces allergies and past diagnoses instantly, and prints a standardised Medical Record on demand.

What you get

The whole patient, on one screen

One lifetime record per patientA single longitudinal chart consolidating the patient's entire history under their MRN, no matter how many visits or departments.
Cross-department stitchingOPD, IPD, Emergency, ICU, OT, specialty care, pharmacy and billing events all flow into the same unified record.
Chronological history timelineA time-ordered view of visits, admissions, procedures, prescriptions and investigations so the whole story reads at a glance.
Instant allergy & diagnosis recallCritical safety information and past diagnoses are surfaced immediately at the point of care.
Complete prescription historyEvery drug ever prescribed is retained and reviewable, supporting safer prescribing and reconciliation.
Investigation & results trailPast investigations sit alongside the clinical narrative for context and comparison.
Financial history in contextPrevious bills and charges are linked to the same record, connecting clinical and financial views of the patient.
Printable standardised recordA clean Medical Record document for referrals, continuity of care and documentation, carrying the universal patient header.
Audit-logged access & changesRecord activity is captured in the audit trail, supporting governance and accountability.
Continuity across branchesWithin a group, the record follows the patient rather than the location.
Patient portalPatients sign in with their MR number and a one-time code to their mobile, then see appointments, released reports, bills and receipts.
Released reports onlyThe portal shows lab reports once signed out and radiology reports once verified — never a result still being worked on.
Record access logWho opened this patient's file, from which screen and how often — one click from the Access log button on the profile.
Mother ↔ baby linksA live birth gets its own file and MRN at delivery, linked both ways; the profile links mother and babies.
Unidentified patients merged inAn Emergency patient treated before they could be identified is merged into their real file, moving every record across.
Why it matters

Safer decisions, fewer repeat tests

When history is fragmented, doctors reorder investigations that were run last month, miss the drug a patient reacted to, and start every visit from zero. Because the 360° record surfaces allergies, past diagnoses and prior results the moment a patient is opened, care is faster and safer.

The record is built on the same MRN captured at the front desk, so it stays whole across departments and, within a group, across branches — the record follows the patient, not the location.

1 record
consolidates a lifetime of visits, admissions, prescriptions and bills.
8 departments
OPD, IPD, ER, ICU, OT, specialty, pharmacy and billing, one timeline.
0 blind spots
allergies and past diagnoses surfaced at the point of care.
Standardised Medical Record
Universal patient header on every page
Chronological visit & admission history
Allergies & active diagnoses up top
Prescription & investigation trail
Print-ready for referrals & medico-legal use
Print & refer

A record you can hand over with confidence

From any consultation, print a clean, consistent Medical Record document for referrals, continuity of care or medico-legal needs. It carries the universal patient header captured at registration, so any referrer or hospital that sees it knows exactly whose record it is.

Every access and change to the record is captured in the audit trail — governance-ready, traceable, and defensible in a dispute.

Patient portal

Reports and bills in the patient's own hands

The portal sits at /portal on the hospital's own EloHIMS address. A patient enters their MR number and the mobile number on file, and a six-digit code arrives through the hospital's own SMS or WhatsApp rule. The code opens a 12-hour session for that one patient.

Inside, they see their appointments — with the video link for an upcoming tele-visit — their released reports, their bills with what is still due, and their receipts. Patients book through online booking and appointments. The hospital switches the portal on when it is ready; it will not switch on until a working SMS or WhatsApp rule is in place.

One-time codes
valid for 10 minutes, 5 tries, used once; at most 3 codes in 15 minutes.
Nothing given away
the code request answers the same whether or not the details match; another patient's report looks exactly like a missing one.
Released reports only
lab signed out, radiology verified.
Bills and receipts
what was billed, what is due, and every receipt.
Who opened it, how often
staff member, screen, record, viewed or changed, and time.
Mother ↔ baby
linked both ways from the delivery record; the baby's NICU stay is on the baby's own MRN.
Unknown files merged
charges, bills, vitals and allergies move to the real file; the merge is logged.
Access & links

A record that knows who looked at it

With record access logging switched on, every time a member of staff opens this patient's file — or an order, admission, consult or bill that belongs to it — EloHIMS writes an entry. The Access log button on the profile answers who opened the file and how often. More in security and access control.

The record also links mother and baby: a baby born here has a file of their own from delivery, linked to the mother's, and the profile shows the link both ways. An Emergency patient treated before they could be identified is merged into their real file once known, so nothing stays behind on a temporary record.

The outcome

Every clinician sees the whole patient — one trustworthy lifetime record that reduces repeat tests, prevents avoidable errors, and makes safer, faster decisions.

Related modules

See the whole patient in one view.

One MRN, one lifetime record — every department, every visit, every result, on one screen.

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