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Clinics & Polyclinics

Clinic Management Software for Clinics & Polyclinics

EloHIMS is a cloud clinic management system for single-doctor clinics, multi-doctor polyclinics and nursing homes. Tokens, walk-in, phone and online bookings, a specialty-aware EMR, doctor share, lab and pharmacy run on one platform — and every fee and dispense posts to a real ledger, so the books stay clean without a second system.

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A clinic day that flows
Walk-in, phone and online bookings in one diary
Token queue with nurse vitals
Call next, no-show and a results inbox
Bilingual Rx, lab and dispensing
Doctor share, reconciled cash shift & clean books

Clinic management software that runs your OPD

A clinic deserves better than a diary and a cash box. EloHIMS books against each doctor's real timetable, keeps the waiting room in order with tokens, and lets clinicians document on forms built for their specialty. Every arrival becomes one token and one visit, however the patient booked.

The rules are settings, because no two clinics work alike: number tokens per clinic, per doctor or for the whole building; take the fee before the token, after the consultation or at checkout; make follow-ups inside a set window free, discounted or fully charged; cap each clinic's and each doctor's day; stop walk-in tokens at a cut-off time; and run separate queues for women and men. A waiting-room display shows token numbers and doctors' names only — never a patient's name.

Which modules matter for you

Built for the outpatient-led practice

Appointments

Booking: walk-in, phone and online

Patients reach a clinic three ways, and the diary has to hold all of them without double-booking a doctor. EloHIMS records how each booking came in, checks every one against the doctor's published schedule and the day's limits, and turns an arrival into one token and one visit.

Walk-in and phoneThe desk records the source of every booking, and the appointments report sums them by walk-in, phone and online.
Online bookingSwitch it on and your website or app can book patients, through a keyed endpoint, into free slots of the published schedule — under the same daily limits as the desk.
Walk-ins, bookings or bothRun a clinic by appointment only, walk-in only, or mixed with places kept free for walk-ins.
Doctor leaveLeave blocks the diary, offers the doctor's next day back and the clinic's other doctors, and lists bookings already affected.
WaitlistWhen no alternative fits, the patient joins the clinic's waitlist and is marked when booked.
Arrive → tokenArriving issues the booking's token and opens its visit; pressing it twice never makes a second one.
The doctor's screen

Doctor's day: call next, no-show, results inbox

Each doctor works from My Day. Call next calls the doctor's next waiting patient — urgent tokens first, then by number — and, if the doctor's own list is empty, takes the next patient waiting for "any doctor" in that clinic. A patient who does not come in is marked no-show, which also closes their appointment.

Lab and imaging results for the doctor's own orders land in a Results Inbox, critical first, and open on the original consultation, where the doctor adds an addendum without altering the signed note. More on the EMR software page.

Call next
urgent first, then by token number, then the clinic's any-doctor queue.
No-show
skips the token and marks the appointment in one step.
Results inbox
signed-out lab and verified imaging, critical first, on the same visit.
Fees & commission

Fees, follow-ups and doctor share

In a polyclinic, the doctor's share is often the number that matters most at month-end. EloHIMS works it out from rules you set, accrues it as each bill is posted, and shows each doctor what they are owed — so the payout is a statement, not a spreadsheet.

Fee timingBefore the token, after the consultation, at checkout, or free; the desk is stopped from serving a token whose fee is still due.
Follow-up ruleA revisit inside the department's window is free, discounted by your percentage, or charged — applied at the fee counter automatically.
Commission rulesPercentage, fixed amount or per patient, by doctor, department and money point (OPD fee, lab, procedures and more), with start and end dates.
Accrued with each billWhen accrual is switched on, the doctor's share posts on the bill's own voucher; voiding the bill reverses it.
Commission statementPer doctor, money point, department and month: billed, accrued, paid and reversed, with what is owed now.
Pay from the statementPay a doctor from cash or bank as a payment voucher, or through payroll when the doctor is also an employee.
In the same clinic

Lab and pharmacy in the same clinic

Many polyclinics run a collection point or a small laboratory and a dispensary next to the OPD. In EloHIMS they are part of the same system. Tests ordered in the consult arrive at the lab as routine, urgent or STAT with the doctor's notes; samples are barcoded; and a result cannot be signed out while any value is unverified. The signed-out result goes back to the doctor's inbox, and the test is billed in the same system.

Prescriptions written in the consult reach the dispensary from hospital stock, with batch and expiry control. A prescription that cannot be filled in full stays open with the remaining quantity, and each dispense draws down stock and posts its cost to the accounts. See the laboratory information system and pharmacy pages.

One set of books

Accounting without a second system

EloHIMS keeps a real double-entry ledger under every fee and every dispense, cashier shifts with X/Z reports at named counters, and an Accounts Mapping screen where your accountant chooses which ledger each kind of income posts to. The trial balance comes from the same entries as the clinic's day — no export, no month-end reconciliation.

Start OPD-led, then add beds, a theatre or specialty units on the same platform; the patient record you build today is the one you rely on later. Where tax applies, EloHIMS integrates with FBR digital invoicing and PRA from the same billing screen.

Pricing

Clinic management software pricing

EloHIMS is priced on your facility's size and the modules you use, so a clinic's plan reflects a clinic's needs. Start a free trial, or ask for a quote for your clinic.

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The outcome

A clinic that runs like a well-drilled hospital — orderly OPD, specialty-accurate notes, doctor share worked out from rules, dispensing over live stock, and books that balance every shift.

Clinic Management Software FAQs

Answers to the questions hospitals ask us most.

What is clinic management software?

Clinic management software runs the daily work of an outpatient clinic: registration, appointments and tokens, consultation notes and prescriptions, fees and receipts, and often lab and pharmacy. EloHIMS adds a built-in double-entry ledger and doctor commission, so a clinic or polyclinic can run its OPD, dispensary and accounts on one cloud system, then add beds or a theatre later without changing software.

Can patients book appointments online?

Yes, once the clinic switches online booking on. The clinic's website or app books through a keyed endpoint into free slots of each doctor's published schedule, under the same daily limits as the front desk. Desk bookings record whether they came in as walk-in, phone or online, and doctor leave blocks the diary and offers other dates or doctors.

How does EloHIMS calculate doctor share or commission?

You set rules by doctor, department and money point — OPD fee, lab, procedures and others — as a percentage, a fixed amount or a per-patient amount, with start and end dates. When accrual is switched on, the share posts on each bill's own voucher and is reversed if the bill is voided. A statement shows what each doctor is owed, payable from cash, bank or payroll.

Can a clinic treat follow-up visits differently?

Yes. Each department sets a follow-up window, and the clinic chooses whether a revisit inside it is free, discounted by a set percentage, or charged in full; the fee counter applies the rule automatically. The clinic also chooses when the fee is taken: before the token, after the consultation, at checkout, or not at all.

How much does clinic management software cost?

EloHIMS is priced on your facility's size and the modules you use, so a clinic is quoted for a clinic's needs rather than a full hospital's. It runs in the cloud, so there is no server to buy. Start a free trial, see the pricing page, or book a demo for a quote.

See EloHIMS run your clinic.

OPD-led, admissions-ready, lab- and pharmacy-connected — and the books stay clean without a second system.

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